Returns & Refunds:

If you are not completely satisfied with your purchase, you may contact us within 14 days of purchase, and we are happy to assist you for your return.

Royal Botanical accepts returns or refunds only after issuing a Return Merchandise Authorization. To receive a return and/or refund, please adhere to the following procedure:

1. Contact Customer Service with your purchase details and the reason for your return/refund to receive your Return Merchandise Authorization (RMA).


Phone: 909-320-2889

2. Please return your package to the below address:

Royal Botanical Return Center

355 South Lemon Avenue #B, Walnut CA 91789

3. Be sure to include all products being returned (including all gifts or free merchandise provided with purchase).

4. Be sure to include all ORIGINAL PACKAGING.

5. Write your Return Authorization (RMA) Number on the outside of the shipping box. (NOT ON THE ITEM PACKAGE) If the returned item(s) does not meet the Return Policy criteria (RMA # unused, and in new condition with all of the original packaging and accessories), then no refund will be given and the customer will be given the option to have the returning item(s) shipped back to him / her at their own expense.

To ensure we receive your package, be sure to keep a copy of the return tracking number for your records.